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Saturday, November 5, 2011

Volumetric robbery works in Singapore too

Borderlinx robbery is getting out of hand, even when using their own volumetric weight calculations. Apart from the fuel surcharge, they have unbelievably high charges now for ‘duty’ and ‘customs clearance’ since they have decided to cancel cash on delivery.

In 2009 and 2010, I shipped 10kg volumetric weight (less that 5kg actual weight) for about $160 to Nairobi, Kenya. This year, some items that have an actual weight of less than one kilo are being quoted at 5kg volumetric weight with an estimated shipping cost of $303!

In 2009, they boxed small items in larger boxes to increase volumetric weight. I bet they will do/have done the same this time to get their $303. The really annoying bit is we have no options in Kenya but to submit to this robbery!

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